I probably should be hanging on every word of my fellow librarian bloggers, especially the ones who seem to be really cutting-edge & early adopters of new and annoying technologies, but what I turn to first on my Google Reader are two doctor blogs: The Cartoon Guide to Becoming a Doctor and Doctor Grumpy in the House. For one thing, and I mean this in the best possible way, Doctor Grumpy's patients are way more eccentric than library patrons. Having said that, I have permission from one of our regular patrons, who just stopped by the desk, to recount our conversation. I've been sitting at the Reference Desk with my winter coat on most days lately and have gotten lots of comments on that. I hoped our local taxpayers would think we are just trying to save their money by not heating the library much, but still the comments come about my garb of choice. I explained to this patron that the Ref Desk is in a Cold Zone and he suggested I get one of those all-in-one zip-up blankets-with-arms which are advertised on late night TV. Not sure that's the proper "professional" librarian look we're aiming for here and I'm really sure that when I have to accompany a patron to the stacks to find a book that my hopping in the blanket sack would be ... well what would it be? Remarkably odd, but at least the aerobic activity would warm me up and amuse the patron, and isn't that what we really mean by "good customer service"?
Note: I don't know why I've been so cold lately, but I'm sure not going to Dr. Grumpy to find out.