Monday, August 20, 2012
Reference Q & A
Q: Where is the DVD "The Secret"?
A: This turned out to be missing. I tried using the Secret itself (focusing your thoughts on what you want to attract into your life) to find the DVD, but it didn't work.
Q: I need information on the companies Menchies Frozen Yogurt and Yogo Factory.
A: We printed a report from ReferenceUSA on both of these companies. Searching for Menchies Frozen Yogurt brings up mostly franchises. To find the headquarters, I changed the "Verified" column to "Corporate Tree" and clicked the up arrow next to one of the franchises.
Q (from a telemarketer!): Are you moving or expanding?
A: I was tempted to say that BHPL is moving to Delaware, but in the end I said that we're not going anywhere.
Q: My Kindle won't download books anymore, even ones that I bought. It's a first generation Kindle. Is it dead?
A: Reset the Kindle (as we learned from calling Amazon for another patron having this problem). Usually you just hold down the power button for 30 seconds, but for a first generation Kindle, you have to slide off the back panel and insert the sharp end of a paper clip into the "Reset" hole.
Q: I need specs on the 1998 Ford Mustang, specifically horsepower and the compression ratio.
A: Google led us to Edmunds.com and another site that answered this question.